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Privacy Policy

Preamble

As the operator of the Stock Haven website (Website), our company (Company, we or us) is committed to protecting and respecting your privacy. The data controller is the Company.

This policy (together with our Website Terms of Service and any other documents referred to herein) sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us.

Being transparent and providing accessible information to our users about how we use your personal data is a key element of the Data Protection Act 1998 (DPA) and the EU General Data Protection Regulation (GDPR).

Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it. By visiting the Website you are accepting and consenting to the practices described in this policy.

Information About Us

We are a private limited company registered in Scotland under the name of Stock Haven LTD, with company number 12998506. We have our registered office at 24 Hartsdown Rd, Margate, CT9 5QT.

Information We May Collect From You

You may be asked to provide your personal information anytime you use Stock Haven Service or a Stock Haven affiliated company’s Service. Stock Haven and its affiliates may share this personal information with each other and use it consistent with the Privacy Policy. We process personal data about you as necessary to operate our business, provide the products and services you use, meet our contractual and legal obligations, or otherwise fulfill the legitimate interests described below.

1. Information you provide us

  • 1.1 Registration: To create an account you need to provide data including your name, e-mail address, birthdate, a password or other details to help you with your experience.
  • 1.2. Your account information: We may ask for your contact information, including items such as name, birthdate, company name, address, email address, BTC Wallet Address, Company Name or other details.
  • 1.3. Payment information: Your financial account information is directed to our third-party payment processors. We store your credit card information (masked data), your crypto-wallet addresses.
  • 1.4. Communications and customer support: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments.

2. Information we collect about you

2.1. Cookies and other tracking technologies: Cookies contain a small amount of information that allows our web servers to recognize you. We gather certain information automatically and store information in log files to record your preferences. We may collect certain information automatically from your device, such as the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type, etc.

Cookies used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.

2.2. Usage of our Services: When you use our Services, we may collect information about your engagement with and utilization of our Services, such as processor and memory usage, storage capacity, navigation of our Services, and system-level metrics.

Uses Made Of The Information

We use information held about you in the following ways:

  • To carry out our obligations arising from any contracts entered into between us;
  • To operate and maintain the Services, for example, to authenticate you when you log in, and to process your transactions;
  • To communicate with you, directly or through one of our partners, including for customer support;
  • To develop new functionality, new products, services or features;
  • To find and prevent fraud and anti-money laundering cases;
  • For compliance purposes, including enforcing our Terms of Service.

We do not:

  • Sell or trade personal data;
  • Transfer personal data to a third country or international organizations;
  • Make decision based solely on automated processing, including profiling.

Commercial Messages (The Can-Spam Act)

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

To be in accordance with CAN SPAM we agree to the following:

  • Not use false, or misleading subjects or email addresses;
  • Identify the message as an advertisement in some reasonable way;
  • Include the physical address of our business or site headquarters;
  • Monitor third party email marketing services for compliance, if one is used;
  • Honor opt-out/unsubscribe requests quickly;

Disclosure of your information

We may share your personal information with:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
  • Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries;
  • Fraud and crime prevention agencies for the purpose of assessing the risk of crime, fraud and money laundering.

Children Privacy

We do not knowingly collect or maintain personal data on our Website from persons under 13 years of age, and no part of our Website is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access this Website at any time or in any manner.

Where we store your personal Information

All information you provide us with is stored on our providers' cloud-servers in the European Economic Area.

Security

We regularly monitor our systems for possible weaknesses and attacks. The technologies we use are designed to provide a level of security appropriate to the risk of processing your personal information. We have proven many times that your data is safe with us.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Your Rights

  • Rights to access and control your personal data. You have the right to access your personal information that is collected or used by Stock Haven.
  • Right to change or correct data. You can change, update or fix your data.
  • Right to restriction of processing. You have the right to obtain from the Company restriction of processing.
  • Right to lodge a complaint. You have a right to lodge a complaint with the supervisory authority of the country in which you reside.
  • Right to delete data. You can ask us to erase or delete all or some of your personal data.

Changes to our Privacy Policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.